Managed IT Services

Infovaly has a wide ranges of Technical experienced Managed IT services and solutions provider, MSP that can Develop, Manage, Control, Preventative Maintenance , Helpdesk support and 24x7 IT network monitoring ensures optimum uptime for your IT infrastructure System including Level 1 to Level 3 support of Windows, Linux, VMware, VM , Orcale , Cloud and Hybrid platform.

Infovaly ensure your IT infrastructure System Maximum suport from Level 1 to Level 3 of Windows, Linux, VMware, VM , Orcale , Cloud and  Hybrid platform.

Managed IT services are a type of IT outsourcing where your business partner with a specialist provider to look after your IT systems. We care your IT systems, services, and applications. its complete Managed IT services or Managed Service Provider ( MSP).

Managed IT services
IT managed Service Maps

Our Managed IT Services.

Network and Infrastructure Management

Manage and optimize the client's network infrastructure, including routers, switches, firewalls, and Wi-Fi access points, to ensure reliability, performance, and security, servers from L1 to L3 support Virtual desktop administration.

configuration management, and capacity planning are performed to prevent downtime and bottlenecks.

Proactive Monitoring 24x7 and Maintenance

MSPs monitor the health, performance, and security of the client's IT environment 24/7 to detect and resolve issues before they escalate into major problems.

Regular maintenance tasks such as software updates, patch management, and security enhancements are performed to keep systems up-to-date and secure.

Remote and On-Site Support

Managed service providers offer remote support services to troubleshoot and resolve IT issues quickly and efficiently without the need for on-site visits.

On-site support is provided when necessary for more complex issues or tasks that cannot be addressed remotely.

Security Services

Cyber and network Security services to protect against cyber threats and breaches, including antivirus/antimalware, intrusion detection/prevention, email security, and web filtering.

Security assessments, vulnerability scanning, and security awareness training may also be provided to strengthen security posture.

Cloud Services

infovaly offers cloud services such as cloud migration, infrastructure-as-a-service (IaaS), platform-as-a-service (PaaS), and software-as-a-service (SaaS).

Cloud management services include provisioning, monitoring, optimization, and cost management to maximize the benefits of cloud computing.

Service Level Agreements (SLAs) and Reporting:

Establish SLAs with clients to define service levels, response times, resolution targets, and other performance metrics.

Regular reporting and performance reviews are provided to clients to track service delivery, measure outcomes, and identify areas for improvement.

infovay offers a wide range of IT services to ensure the smooth operation and functionality of computer systems, software applications, networks, and other IT infrastructure. Here are some key aspects

  • Troubleshooting 24×7
  • IT Helpdesk Services 24×7
  • Managed Network infra
  • Security Support
  • Backup and Disaster Recovery

Securely storing copies of important data and systems in offsite locations to ensure data availability and business continuity.Here are some key aspects

  • Data Backup Solutions
  • Continuous Data Protection
  • Backup Storage and Archiving
  • Disaster Recovery Planning 
  • Protect against cyber attacks.
  • Disaster recovery planning, testing, and implementation 
Application support and service
Applicaiton Service

Ensure upgrades to any application, technology stack, optimized for minimal downtime.

Application services, also known as application-as-a-service (AaaS) or software-as-a-service (SaaS), software applications over the internet as a subscription-based service including :

  • Integration
  • Subscription 
  • Application Security
  • Accessibility
  • Microsoft Office 36 
  • Scalability

Why Managed IT Service ?

Cost effective

Managed IT services are highly cost-effective compared to managed by in-house IT support team ,Cost Savings and Focus on Core Business Functions

Expert Guidance

Time plays a crucial role in business development, so company can focus on core business ,Access to Specialized Skills and Expertise

Enhanced Security

security is the key concern to maintian business which cover by Managed service ,Security and Compliance


Ensuring quality by handing expert team ,Expert Guidline ,Quality Assurance


On time pickup the potential threats and Delivery correctly ,24/7 Support and Maintenance:

Remote Team

Remote team handline the 24×7 monitoring ,Scalability and Flexibility:

IT Application support

Managed IT System and Application

Managed IT services are a type of IT outsourcing where your business partner with a specialist provider to look after your IT systems and services applications.

Do you want to save IT Opeation cost ?

  • Managed IT serivice is good option to minimize the daily opertion cost compare with in-house resources
  • is your IT Operating costs or OpEx high ?
  • What are your IT system cost ?
  • Do you want to get details about managed IT Service ?

More details …

business meeting
  1. Cost Savings: One of the primary reasons companies outsource IT services is to reduce costs. Outsourcing allows businesses to access skilled labor at a lower cost than hiring and maintaining an in-house team. This includes savings on salaries, benefits, infrastructure, and training expenses.

  2. Access to Specialized Skills and Expertise: IT outsourcing enables organizations to tap into a global talent pool and access specialized skills and expertise that may not be available internally. Whether it’s software development, cybersecurity, data analytics, or cloud computing, outsourcing allows companies to work with professionals who have specific knowledge and experience in their field.

  3. Focus on Core Business Functions: By outsourcing non-core IT functions, companies can focus their resources and attention on core business activities. This helps improve efficiency and productivity by allowing employees to concentrate on strategic initiatives that drive growth and innovation.

  4. Scalability and Flexibility: Outsourcing IT services provides scalability and flexibility to meet changing business needs. Companies can easily scale up or down their IT resources based on demand without the hassle of hiring or laying off employees.

  5. Faster Time to Market: Outsourcing IT projects to experienced service providers can accelerate time to market for products and services. With access to skilled resources and streamlined processes, outsourcing partners can deliver projects more quickly, helping businesses stay competitive in fast-paced markets.

  6. Risk Management: IT outsourcing can help mitigate risks associated with technology investments and projects. Service level agreements (SLAs) and contracts provide a framework for managing expectations and ensuring quality and compliance standards are met. Additionally, outsourcing partners often have experience dealing with security threats and regulatory requirements, reducing the risk of data breaches and compliance violations.

  7. 24/7 Support and Maintenance: Many IT outsourcing companies offer round-the-clock support and maintenance services, ensuring systems and applications are always available and functioning optimally. This can be particularly beneficial for businesses with global operations or those that require continuous uptime.

  8. Innovation and Access to Emerging Technologies: Outsourcing partners often stay abreast of the latest technological trends and innovations. By partnering with these firms, companies can gain access to cutting-edge technologies and innovative solutions without having to invest heavily in research and development themselves.

IT outsourcing can be a strategic decision for companies looking to reduce costs, access specialized skills, improve efficiency, and stay competitive in today’s rapidly evolving business landscape.

  1. Service Offerings: IT outsourcing providers typically offer a range of services, including software development, application management, infrastructure management, cybersecurity, data analytics, cloud computing, help desk support, and more.

  2. Global Delivery Model: Many IT outsourcing firms leverage a global delivery model, utilizing resources from different geographical locations to provide cost-effective services around the clock. This model allows companies to access a diverse talent pool and benefit from time zone differences for uninterrupted support.

  3. Customization: IT outsourcing solutions can be tailored to meet the specific needs and requirements of each client. Whether it’s a short-term project or a long-term partnership, outsourcing providers can customize their services to align with the client’s goals, budget, and timeline.

  4. Service Level Agreements (SLAs): SLAs define the scope of services, performance metrics, and responsibilities of both the outsourcing provider and the client. These agreements ensure transparency, accountability, and quality assurance throughout the engagement.

  5. Scalability: IT outsourcing offers scalability to accommodate changing business needs and fluctuating demand for IT resources. Companies can easily scale up or down their outsourcing arrangements without the constraints of hiring or downsizing internal teams.

  6. Security and Compliance: IT outsourcing providers adhere to stringent security protocols and compliance standards to protect client data and mitigate risks. This includes implementing robust cybersecurity measures, conducting regular audits, and ensuring compliance with industry regulations and data protection laws.

  7. Communication and Collaboration: Effective communication and collaboration are essential for successful IT outsourcing partnerships. Providers leverage various communication channels and collaboration tools to facilitate seamless interaction between teams and ensure alignment on project goals and deliverables.

  8. Quality Assurance: Quality assurance processes are integral to IT outsourcing engagements to maintain high standards of service delivery. This includes thorough testing, code reviews, performance monitoring, and continuous improvement initiatives to optimize efficiency and quality.

  9. Cost-Effectiveness: IT outsourcing offers cost-effective solutions compared to maintaining an in-house IT team. By leveraging offshore resources, outsourcing providers can offer competitive pricing while delivering quality services and achieving cost savings for their clients.

  10. Vendor Management: Managing multiple outsourcing vendors can be complex, so IT outsourcing providers often offer vendor management services to streamline operations and ensure seamless coordination between different service providers involved in delivering integrated solutions.

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